Experiencing inaccessible digital content? Please let us know.
If you experience a barrier that affects your ability to access UW websites, videos, on-line forms, or other IT, please contact us using either of the following methods:
- Submit the – this requires a UW NetID; the form you submit is automatically routed to the IT Accessibility Team within UW-IT Accessible Technology Services (ATS).
- Send a detailed message to help@uw.edu – this will be routed to a relevant team who can best address your needs, and status will be tracked through our online ticketing system.
Need help ensuring your digital resources is accessible?
UW-IT Accessible Technology Services (ATS) provides services that can help you with accessibility of your websites, software, digital documents, videos, course content, and other technologies. Please select the best option from among the following ATS services, and follow the link to submit a help request.聽 All ATS services are for the UW community only, and require a UW NetID. For general inquiries from outside the UW, please send a detailed message to help@uw.edu.
Digital Accessibility Consulting
Examples of our consulting services include:
- Evaluating websites and applications for accessibility.
- Providing assistance to help units get started with a digital accessibility strategy.
- Reviewing vendors’ Accessibility Conformance Reports as part of the IT procurement process.
- Delivering presentations, workshops and customized training.
- Answering questions related to all aspects of digital accessibility.
To request this service, please聽submit an (requires a UW NetID).
DubBot Web Accessibility Checker
An automated website accessibility checker,聽DubBot, is available for UW websites. If you are responsible for a UW website and would like to have it added to DubBot, please submit a form (requires a UW NetID). An additional information about this is service is available on our DubBot Web Accessibility Checker web page.
Digital Document Remediation
Accessible Technology Services (ATS) will remediate a limited number of digital documents (e.g., PDF, PowerPoint, Word) through central funding, without a charge to departments. Some restrictions apply. For details, or to submit documents for remediation (up to five documents per request), please see the (requires a UW NetID).
Captioning and Audio Description
ATS will caption a limited number of UW videos through central funding, without a charge to departments. Audio description is also available through this service. Some restrictions apply. For details, or to submit videos for captioning (up to five videos per request), please see the (requires a UW NetID).
Braille Embossing
ATS can convert UW materials from Microsoft Word into paper braille format. Tactile graphics production is provided in some circumstances. Any UW units requiring braille for faculty, staff, or visitors may request materials from this service.
For additional information and to request this service, please complete a (requires a UW NetID).
Other accessibility resources
For information about accessibility accommodations for students, employees, or visitors; accessible parking and facilities information; and other resources related to disability and accessibility, please visit the Accessibility at UW website.